Customer Support & eBike Maintenance

We’re here to make your eBike experience as smooth and enjoyable as possible! Here’s how we support you every step of the way:

  • Professional Assembly and Testing – Every bike is assembled and tested with precision to ensure peak performance.
  • Full Warranty and Tech Support – We’ve got you covered with a full warranty and expert tech support.
  • Free Test Rides – Try before you buy! We encourage you to take a test ride to find the perfect eBike.
  • Personalized Assistance – Get help customizing and accessorizing your ride to make it truly yours.
  • Your Satisfaction Guaranteed – We’re committed to making things right, every time.

Priority Scheduling and Passionate Service

Our customers are our top priority, and we work to schedule your service as quickly as possible. We’re passionate about ensuring your eBike rides like a dream! Need a repair or adjustment? Just text, chat, or call, and we’ll take care of it.

Service Details

We support any eBike equipped with Bosch, Shimano, Brose, or Mahle drive systems and offer software update services for these systems. We’ll provide an upfront estimate and may request a deposit for certain services.

Hourly Labor Rate: $99

Drivetrain Clean-up – $99

Keep your eBike running smoothly with a thorough drivetrain clean-up:

  • Deep cleaning of the chain, chainrings, cassette, and derailleurs
  • Removal of dirt, grime, and old lubricant
  • Application of fresh lubricant for optimal performance

Tune-up – $99

A comprehensive service to keep your bike in peak condition:

  • Brake and gear adjustments for a smooth ride
  • Bearing system checks (headset, bottom bracket, wheel hubs)
  • Fastener inspection and tightening
  • Basic wheel truing if needed
  • Safety check of all components
  • Cleaning and inspection of electrical connections for eBikes

Ready to Ride?

We’re always here to ensure your eBike journey is safe, fun, and tailored to you. Reach out anytime with questions or to schedule a service. Let’s keep you rolling with confidence!

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